Diploma in Housekeeping and Front office Details
What is Housekeeping and Front Office Management?
Front Office Management comes under Hospitality Management, facing the guests, solving their queries and complaints, all this comes under Front Office Management. Front Office Managers is the main interface that deals directly with the customer, or we can say they represent the whole system. They are the ones who come in contact with the guests or visitors at the time of check-in and the time of check-out. This department plays a vital role because they are the ones who handle all the customer responses good or bad.
Housekeeping in the Hospitality Industry is the operational job of cleaning, maintaining the rooms, garden area, public areas, and the surroundings of the hotel, laundering the bed sheets and the towels and so many internal jobs. This department assures that the cleanliness and the beauty of the Hotel are maintained throughout the day, every hotel has a high number of employees in this department compared to other departments.
Diploma in Front Office and Housekeeping:
If you are willing to make a career in this field, you should pursue this Diploma Course from Top Hotel Management University in Amravati, Maharashtra to be more capable and gain knowledge of the field to get the desired job. This course is a one-year course with theoretical concepts and industrial training also.
Diploma in Housekeeping and Front office Highlights:
Diploma in Housekeeping and Front office Eligibility:
For taking admission in the Diploma of Housekeeping and Front office there are some eligibility criteria which you should have are:
1. 10+2 pass from any recognized board.
2. The percentage in the 12th standard should be more than 50%.
Diploma in Housekeeping and Front Office Management Syllabus:
Role of Housekeeping and Front Office Manager:
Role of Housekeeping is as follows:
1. Efficiently, taking care of the comfort and requirements of the guests coming to the hotel.
2. Establishing a welcoming environment at the hotel, ensure proper services from the staff, and maintain courtesy.
3. Maintaining cleanliness in all the areas of the hotel.
4. Providing proper linen in restaurants, banquet halls, health clubs, conference halls, rooms, and maintaining the inventory for it.
5. Maintaining the garden area of the hotel and the floral decorations.
6. Looking out for the refurnishing and the renovation of the premises.
Role of Front Office Manager:
Ensure the housekeeping work is done properly and all the essential things are served and the decoration is done appropriately.
2. Performing the regular inspections of the lobbies, guest rooms, public areas, common toilets.
3. Maintaining the relationship with the guests, resolving their complaints, and taking proper review promptly.
4. Taking the decisions on the room rate and the budgets etc
Job Roles the Housekeeping and the Front Office Manager:
· General Manager
· Lobby Manager
· Assistant Manager-Front office
· Receptionist.
· Front Office Executive.
· Housekeeper.
Top Colleges of Hotel Management in Maharashtra:
If you looking out to take admission at Maharashtra for Hotel Management, then here is the List of two colleges which you can consider are:
1. Institute of Hotel Management Catering Technology and Applied Nutrition(IHM), Mumbai.
2. GH Raisoni University, Amravati.
3. Bharati Vidyapeeth Institute of Hotel Management and Catering Technology, Mumbai.
4. AISSMS College of Hotel Management and Catering Technology, Pune.
5. Rashtrasant Tukdoji Maharaj Nagpur University, Nagpur.
6. MGM Institute of Hotel Management, Aurangabad.
7. D.Y. Patil University, Mumbai.
8. Apeejay Institute of Hospitality, Pune.
9. International Institute of Hotel Management, Pune
10. Maharashtra State Institute of Hotel Management and catering technology.
Best College of Hotel Management at Amravati:
GH Raisoni University: GH Raisoni University is among the top leading universities in Central India, apart from Hotel management they are providing so many courses like engineering, pharmacy, business management, etc. This University has an excellent infrastructure and faculty members by which the college offers full facilities and it is responsible for making students the perfect professionals. If you are thinking of taking admission in the Hotel Management courses then it is the best college for Hotel Management at Amravati you can select for.
Other Field Students like BE can also apply for this diploma course.
Courses offered by GH Raisoni University in Hotel Management are:
1. Bachelors of Science in Hotel management.
3. Diploma in Bakery and Confectionery.
4. Diploma in HairStyling and SkinCare
5. Diploma in Food Culinary Cooking.
6. Diploma in Front Office and Housekeeping.
7. Diploma in Yoga and Naturopathy.
8. Diploma in Event Management.
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